6 Questions To Ask A Roofer


Be sure your roofer can answer questions about their location, insurance and more.

Before hiring a roofing company, there are certain questions you should ask. A poor job can mean costly roof repairs and leaks in the future, which means more time and money spent. Ask a roofer the following questions before making a hiring decision:

1. What is your full company name and physical address?

Ask for the roofing company’s full name and address. If they use a Post Office box, ask for the physical location. A roofing company that doesn’t have a physical location is a cause for concern, and you should move on. Check Angie’s List to find a reliable roof repair or roof replacement company in your area.

RELATED: Hiring a Roofer: It’s not an Estimate, It’s an Interview

2. Do you have insurance?

Roofing contractors should have workmans’ compensation and liability insurance to protect the homeowner in the event of an accident. Workers’ compensation protects the homeowner if a roofing company’s employee gets injured, and liability protects you from damage caused by the roofers during repair or replacement.

Without workmans’ compensation insurance, the homeowner may be responsible for medical bills and other costs associated with the injury. Your homeowners’ insurance may not cover these types of accidents, so you will be personally responsible for the costs.

workers doing roof repair on a home

Some contractors use subcontractors for roofing jobs. Make sure you get lien waivers to protect yourself if your contractor doesn’t pay them.. (Photo courtesy of Colin Kessler)

3. Do you use roofing subcontractors?

Ask whether any part of the job will be performed by a subcontractor. If so, make sure you ask these same questions of the roofing subcontractor — particularly ask whether they are insured.

MORE: What is a Contractor Lien Release or Subcontractor Lien Waiver?

4. Do you have a roofing contractor license?

Ask the roofing contractor if he or she is licensed by your city or state. Licensing requirements vary by state. Some cities and counties also require a contractor to be licensed. Verify whether a license is required in your area, and if it is, check with your local licensing offices to make sure your roofer’s license is up to date and doesn’t have any outstanding violations.

MORE: What Information Should Be in a Roofing Estimate?

A business license is not the same as a roofing contractor license. A business license is for tax purposes and identifies the company. It does not mean the person has passed a test or is qualified to work as a roofer.

5. Do you have homeowner references?

Ask for local residential job sites you can visit and check previous roofing work. You can also ask for references, but sometimes past customers do not want their personal information released or a contractor cherry picks a couple of happy customers. Follow up with the homeowners and ask whether they are happy with the roofing job completed by the contractor.

6. Do you offer a warranty for your roofing work?

Ask how long the roof repair company guarantees its work. A roof warranty typically lasts for a year, but some roofers offer longer warranties. The manufacturer usually covers the materials, and the roofer covers the work. These are two separate warranties, so ask the roofer what is covered under each warranty and the length of each.

As always, give 5 Points Roofing a call today and we’ll help walk you through the process!

Ensuring Proper Ventilation

It is very important to ensure proper ventilation in your attic so that your home is comfortable during all seasons. The free flow of fresh air through the roof is essential for the maintenance of the right temperature in your home. Proper roof ventilation ensures that your home is warm in the cold seasons, saving you many expenses. If you want to make sure your attic is well ventilated through the roof read this article to learn why and how to do it properly.

A roof that is well ventilated will last longer than improperly or non-ventilated roof and attic. The lack of ventilation or the improper one can lead to mildew and mould, which are created by the humidity and warm air. Moisture can   weaken your roof decking, making your roof more fragile. When moisture and heat get stuck under your roof this may lead to cracked slates and progressively worsening of the roof condition. The lack of ventilation or the improper one can create forming of ice dams as well. This happens when warm air gathered in your attic melts away the snow on your roof. When the weather becomes colder, the melted snow freezes again. This process of melting and freezing again is repeated over and over, thus creating ice dams. They keep the water stuck at the eaves which leads to a lot of roof damage.

There are a few types of roof ventilation you can provide – from installation of basic static vents to more modern power vents. The most effective exhaust ventilation is provided by ridge vents. Their name comes form the place where they are installed – along the ridges of the roof. To provide intake ventilation you can install soffit vents. These vents can be installed along the underside of the overhang of your roof or along the eaves. You can choose gable vents which are installed at the gables and work together with a fan for better results. You have the option of installing roof vents instead of gable or ridge vents. Their location is higher on the surface of your roof.

Installation of vents is a good decision you can make for your home which will save you a lot of roof damage and expenses. It has to be done properly by professionals. Here are some recommendations for the proper vent installation. If the half of your vent openings are located along the soffits, while the other half of them are situated along the ridges, 1 foot of exhaust and intake ventilation is enough for every 300 sq ft. If you have installed soffit vents, 1 foot of ventilation is enough for every 150 square feet of your attic floor area. It is advisable that you leave minimum an inch space between the the roof sheathing, the soffit vents and the insulation.

You should definitely consult with a licensed roofing company such as 5 points roofing to ensure that your roof and attic ventilation is in line with the local regulations. Depending on your climate zone there are different codes and requirements for the ventilation in your roof and attic. During the summer the high temperature in the atmosphere outside heats up your home. Proper roof vents release some of the hot air to regulate the temperature in your home. They also provide a conduit for the cool air to get in your house. During the winter, daily activities create moisture in your home. Cool outdoor air and the heated air in your attic create ice dam formation. Proper vents provide cooler air to get in your attic through the conduit. The hot and moist air is released through the vent so that the temperature in your home is regulated. This is how proper ventilation works and maintains the comfortable temperature in your home.

Listen To Your Roof

We hope this message finds you warm and well. As temperatures dip and drop, we encourage you to, from a position of safety and warmth, “listen” to your roof. If you tell the neighbors that you want to “hear what your roof is telling you” this winter, they may be convinced you’re suffering from a bad case of cabin-fever! However, there is much you can learn by paying attention to your roof during cold, harsh weather. In this issue of our newsletter, we take a look at how you can understand what your winter roof is “saying” about your home.


If you end up with snow on your roof, pay close attention to how it melts. Ideally, it will melt evenly over your entire roof surface as the outside temperature warms up. If though, you see it melting in just certain areas, that indicates “hot spots” in your attic which are the result of warm air from the living space leaking into the attic. This is not only inefficient from an energy standpoint, but is also the chief cause of potentially damaging and dangerous ice dams and icicles along the bottom edge of your roof. Melted snow from high up on the roof drains down the roof until it hits the cold overhangs where it re-freezes, forming ice.

Melted patches on the roof also indicate inadequate attic ventilation. A properly vented attic will be similar temperature-wise to the outside ambient temperature, preventing snowmelt on the roof until outside temperatures are above freezing.

Sealing off your living space heat from the attic and increasing your attic ventilation will help the snow to stay on your roof until it melts naturally. Natural melting of the snow due to temperatures being above freezing means that the melted water can fully exit the roof as well as your gutters and downspouts. This avoids any issues with ice dams.


Next, take a look in your attic on a cold day. Frost on the bottom side of your roof deck or on nails protruding through the deck tells you that you have an unhealthy accumulation of moisture in your attic. High moisture levels in the attic can lead to dangerous mold growth. Your attic insulation is also less effective when it is damp.

To decrease the moisture in your attic, ventilation is normally the key. Sometimes, it may be possible to add a vapor barrier behind your home’s ceiling to help keep moisture form migrating into the attic.


Finally, if you have a traditional asphalt or fiberglass shingle roof, take a close look at it in the spring. Cold winter temperatures can make aging shingles crack and even break. If you see more damage to your roof after the winter than what it had before, it will indicate that your roof is getting close to needing to be replaced. Also in the spring, look closely inside your attic, especially at the bottom of valleys, for any indication of roof leaks due to ice dams.

Stay warm this winter. Curl up with a good book or a favorite movie. But when you have time, take a look at your roof and your attic. What is your roof trying to tell you?

Wind Driven Rain And Your Roof

A storm is about to blow through. High winds and heavy rains have been reported and begin to pound your neighborhood. During the storm, you notice a damp spot forming on your ceiling. Although there was a calmer rain a few days ago, this particular storm has caused a leak to appear in your ceiling. Why now?

Wind driven rain on roof)020415

Often, customers will contact our office to report leaks that have manifested themselves after a storm with wind driven, or driving, rains. We hear that an area of the roof or ceiling leaks, but not consistently with every rain.

Rain that has been propelled by wind, often blowing horizontally, can create water intrusion in ways that may not have been possible if wind was not in the equation.

Wind driven rain can make its way past not only shingles, but flashing, chimneys, skylights, siding, windows, walls, corner boards and dormers.

Having a qualified roofer such as 5 points roofing in Franklin to evaluate your roof and provide routine maintenance is the best preventive measure. If your property does sustain damage from wind driven rain, be sure to have the repairs done soon after the damage. The longer storm damage remains without repair, the greater the risk for more extensive damages caused by rotten wood, mold, and water damage. Your wallet will thank you.